FAQ

1. Where do you ship?
We currently ship exclusively to Poland.

2. What products do you sell?
We specialize in wallpapers, including decorative wall coverings for homes, offices, and interior design projects.

3. How long does delivery take?
Orders are processed within 1–3 business days and delivered within 5–10 business days after dispatch.

4. How can I track my order?
You will receive tracking details by email once your order has been shipped.

5. Can I return my order?
Yes, you can return your order within 14 days of receiving it. Items must be unused and in their original packaging.

6. Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

7. What if my wallpaper arrives damaged?
Please contact us within 7 days with photos of the damage. We will arrange a replacement or refund.

8. Are your wallpapers easy to install?
Most wallpapers are designed for easy installation. Instructions may be provided with the product.

9. What types of wallpapers do you offer?
We offer various styles including modern, classic, textured, and decorative designs.

10. Can wallpapers be removed easily?
Some wallpapers are removable, while others are more permanent. Please check product descriptions for details.

11. What payment methods do you accept?
We accept secure Shopify payment methods, including major credit and debit cards.

12. How can I contact you?
Email: ralphkeask@gmx.net
Phone: 02.14.74.07.87